Privacy Policy

CaseHaven
Last Updated: February 22, 2026

This Privacy Policy describes how CaseHaven collects, uses, and protects your personal information when you visit or make a purchase from our store.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you place an order or interact with our store, we may collect the following information:

Personal Information

• Full name
• Shipping address
• Billing address
• Email address
• Phone number (if provided)
• Payment details (processed securely by third-party providers)

Order Information

• Products purchased
• Customization details
• Uploaded images (for custom cases)
• Transaction details
• Technical Information
• IP address
• Browser type
• Device type
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide shipping and tracking updates
• Communicate about your order
• Respond to customer service inquiries
• Prevent fraud or unauthorized transactions
• Improve our store and services

We do not sell or rent your personal information.

3. Payment Information

Payments are processed securely through third-party providers such as:

• Shopify Payments
• PayPal
• Other payment gateways displayed at checkout

CaseHaven does not store full credit card details. Payment data is handled securely by the payment processor in accordance with their security standards.

4. Custom Photo & Uploaded Content

If you upload photos or content for custom cases:

• You confirm that you have the legal right to use the image.
• You grant CaseHaven permission to use the uploaded content solely for the purpose of producing your order.

Uploaded content will not be resold or publicly shared without permission.

5. Data Retention

We retain order and customer information for:

• Accounting and tax purposes
• Legal compliance
• Customer service support

We only retain data for as long as necessary to fulfill these purposes.

6. Cookies & Tracking Technologies

Our store may use cookies and similar technologies to:

• Improve website functionality
• Remember cart items
• Analyze website traffic
• Enhance user experience

You may disable cookies in your browser settings; however, this may affect site functionality.

7. International Customers

If you are located outside Sweden, your information may be processed in Sweden or other countries where our service providers operate.

We take reasonable steps to ensure your data is handled securely and in accordance with applicable data protection laws, including GDPR where applicable.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no online transmission or storage system can be guaranteed 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally permitted)
• Withdraw consent for marketing communications

To exercise your rights, please contact us via email.

10. Third-Party Services

We may use third-party services for:

• Payment processing
• Shipping
• Website hosting
• Analytics

These providers only receive the information necessary to perform their services and are expected to protect your data.

11. Policy Updates

CaseHaven reserves the right to update this Privacy Policy at any time.

The latest version will always be posted on this page with the updated date.